Deposits

A deposit is required for all rental properties receiving electric service from Carroll Electric.  The amount of the deposit is based on the consumption history of the account.  Deposits will be applied to final bills or refunded upon termination of service.  Interest will be accumulated on these deposits.

Returned Checks

A handling fee is charged for any check that is returned by the bank.

Collection

An additional charge will be made if the coop makes a trip to collect a delinquent account or to disconnect a service.

Reconnect Fee

To reconnect a service disconnected for cause, the member will be charged a fee during regular business hours. An additional charge will be applied if reconnect after business hours. To be reconnected after a disconnect for nonpayment, the member must pay the entire amount owed plus reconnect fee.

Request for Meter Test

Your electric meter accurately measures the amount of electricity your use.  Carroll Electric employs a full-time meter technician who conducts a regular meter-testing program.  Testing is done on location or in our shop to assure recording accuracy.

Should you feel your meter is not registering properly, you can request a regular meter test. A test will be performed on the meter to determine its accuracy.  If the meter tests accurate by 2% plus or minus of 100% there will be a fee assessed to your electric bill.  If the meter does not test accurate, there will be no fee and the proper adjustment will be made to the bill

Note: For specific charges or fees, contact your electric cooperative.

Electricity Provides Convenience; Commands Respect

Electricity provides necessities and luxuries that certainly add to the quality of our lives.  However, carelessness with electricity can unfortunately result in burns, injuries, or even death.

Similar to lightning, electricity is always striving to find a path to the ground.  Should any part of your body come in contact directly or indirectly with an energized object, you have provided a pathway to ground and, therefore are in immediate danger.

Carroll Electric encourages you to remember the following safety rules:

• Consider any electrical line dangerous.  Keep all objects (examples: kites, ladders, and antennas) away from power lines.
• Do not attempt to raise or move power lines.
• If your power lines are underground, call Carroll Electric before digging.  We will locate and mark the path of those lines.
• Report to Carroll Electric any potential power line hazards, including trees growing into the lines.
• Always stay away from any power line down on the ground.  Call Carroll Electric immediately.
• Never touch a person or object that is in contact with a power line.